Guarantees

100% Money Back Guarantee

AirMasters, Inc. guarantees that during the entire first year that you own your new system, if for any reason you are not 100% satisfied with the performance of the equipment, our service, or even our people, we will remove the system within 30 days of your request and cheerfully refund the entire amount of your investment.

“If at any time during the first year of installation, you are not 100% satisfied
with the performance of the equipment, our service or even our people,
we will, within 30 days of your request, remove the system and
cheerfully refund the entire amount of the contract.”

Investment Guarantee

Anyone can make something cheaper by cutting corners and pricing it for less. So, it’s important to know what is and what is not included in any heating and cooling system you choose for your home. The Investment Guarantee is our promise to you that you cannot find a comparable installation for less...or we’ll pay you a $50 bonus over the difference. All we ask is that the comparison be “apples to apples”.

Performance Guarantee

AirMasters, Inc. guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. We have promised a maintained temperature variance of no more than 3 degrees from your temperature selection to the actual temperature at your thermostat when you are heating or cooling your home under normal operating conditions. If the installation temperatures are not achieved, we will make any necessary modifications, repairs or replacements at no charge to you for a period of 5 years.

SATISFACTION GUARANTEE

AirMasters, Inc. guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. We have promised a maintained temperature variance of no more than 3 degrees from your temperature selection to the actual temperature at your thermostat when you are heating or cooling your home under normal operating conditions. If the installation temperatures are not achieved, we will make any necessary modifications, repairs or replacements at no charge to you for a period of 5 years. This guarantee is meant to guarantee that the equipment we install is sized accurately for the home at the time of installation. It does not cover situations where the home does not maintain proper temperature caused by a component or part failure.

100% Satisfaction Guarantee

Service

If you are not 100% satisfied with the service we have provided, we will refund all of your money. If our technicians smoke or swear in your home; are not drug-free; do not wear medical shoe covers, leave your home without cleaning up, you do not pay for the service.

Repair

We guarantee that repairs on your equipment are fixed right or the repair is free. If a repair fails during the season, we will repair it again absolutely free. Specific repairs are guaranteed for two years or the repair is free.

Replacement

We guarantee that the equipment we have installed will perform as we have stated. If the system does not heat or cool your home to your satisfaction, we will remove it and return 100% of your investment.

'No Lemon' Guarantee

'No Lemon' Heating Guarantee

When you invest in a new central heating system from AirMasters, Inc., operate the system in accordance with the manufacturer’s operating and maintenance manuals, and have us maintain the system annually, our 'No Lemon' Guarantee provides you with the ultimate peace of mind protection. In the event your furnace’s heat exchanger cracks or your boiler sections spring a leak during the first 5 years of ownership (10 years on our premium systems) rather than make repairs or replace only the broken parts, we will replace your entire furnace or boiler with a new one within 48 hours of our diagnosis at absolutely no cost to you.

'No Lemon' Cooling Guarantee

When you invest in a new central cooling system from AirMasters, Inc., operate the system in accordance with the manufacturer’s operating and maintenance manuals, and have us maintain the system annually, our 'No Lemon' Guarantee provides you with the ultimate peace of mind protection. In the event your air conditioner’s compressor fails during the first 5 years of ownership (10 years on our premium systems) rather than make repairs or replace only the broken compressor, we will replace your entire condensing unit with a brand new one within 48 hours of our diagnosis at absolutely no cost to you.